NurturePaws™ Shipping Policy

Last updated: August 2026

At NurturePaws™, we are committed to delivering your order safely and efficiently. Every order is carefully processed and shipped with tracking information provided once your order has been dispatched.

Processing Time

Orders are typically processed within:

1–3 business days

After your order has been processed, you will receive a shipping confirmation email containing your tracking information.

Delivery Times

Estimated delivery times:

United States:
7–12 business days

Canada, United Kingdom, Australia, and other international locations:
8–15 business days

Please note that delivery times are estimates and may vary depending on factors outside of our control, including:

• Customs processing
• Weather delays
• Carrier delays
• High-volume periods

Tracking Your Order

Once your order has shipped, you will receive an email with your tracking number.

You can use this tracking information to follow your order's journey.

If you have not received tracking information within 5 business days, please contact our support team.

Shipping Costs

We currently offer:

Free Shipping Worldwide

Shipping availability may vary depending on your location.

Address Information

Please ensure all shipping information is entered correctly during checkout.

NurturePaws™ is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If you notice an error after placing your order, please contact us as soon as possible.

Lost or Delayed Packages

While we work with reliable shipping partners, delays can occasionally happen.

If your package appears delayed or has not arrived within the expected timeframe, please contact our support team and we will assist you in locating your order.

Contact Us

If you have any questions regarding your order, please contact:

Email: support@nurturepaws.com

Our customer care team is happy to help.

Thank you for choosing NurturePaws™ and trusting us to care for your best friend.